Q: Why choose INBLACK ESCAPE?
A: INBLACK Escape Room is Canada’s first fully immersive escape experience, featuring cinematic sound and visual effects. Unlike traditional puzzle-solving escape rooms, INBLACK offers:
✔ Clues for deductive reasoning
✔ Intricate storytelling where every puzzle moves the plot forward
✔ Dynamic NPC interactions to enhance realism and immersion
From the moment you enter, you’re not just a player—you’re part of the story. Every choice you make shapes the narrative, creating a truly unforgettable experience.
"Travellers, step beyond the veil—your journey begins, and we are your guides."
Q: What are your business hours?
A: Our business hours vary by location. Please refer to the schedule below:
Unionville
• Mon–Fri: 3:00 PM – 11:00 PM
• Sat–Sun: 12:00 PM – 12:30 AM
North York
• Mon–Fri: 6:00 PM – 12:00 AM
• Sat–Sun: 12:00 PM – 12:00 AM
Eaton
• Mon–Fri: 1:00 PM – 11:00 PM
• Sat–Sun: 12:00 PM – 12:00 AM
Wellesley
• Mon–Fri: 1:00 PM – 1:00 PM
• Sat–Sun: 12:00 PM – 12:00 AM
For the most up-to-date hours and directions, please visit the Location Page on our website.
Q: Do you offer horror escape rooms?
A: Yes. Our Markham location features THE 4TH FLOOR, an intense horror escape room with live NPC actors, while our Eaton Centre location offers DISTRICT 11 for story-driven horror fans.
Q: Are your escape rooms good for team building?
A: Absolutely. INBLACK escape rooms promote teamwork, communication and problem-solving. We host corporate groups, school teams and private events across Toronto, Markham and North York, delivering immersive experiences that strengthen group collaboration.
Q: How long does an escape room experience last?
A: Our escape rooms range from 30 to 90 minutes. However, including check-in, briefing, and debriefing, the total experience typically takes 40 to 100 minutes. Arriving 15 minutes early ensures a smooth start.
Q: How difficult are the escape rooms?
A: You control the difficulty! Our staff provides timely hints as needed to ensure you get the most out of the experience. You can also opt to play without hints for an extra challenge—but be warned, you might not reach the most exciting parts of the game before time runs out!
No matter your choice, we promise a journey filled with mystery, adventure, and discovery.
Q: Are there NPCs in your escape room themes?
A: Yes! Our NPCs are not just for fear or surprise—they are an essential part of the story. Some interact with players, helping to push the plot forward, while others may shape the outcome of the game.
Player Conduct Notice: For the safety of our staff, any form of physical or verbal assault toward NPCs is strictly prohibited. Failure to comply will result in immediate removal from the game without a refund.
Q: Do you offer discounts?
A: Yes — we offer two types of discounts:
🎉 Seasonal Discounts
We run time-limited promotions and exclusive deals throughout the year, which are announced on our website and social media. Follow us and stay tuned for the latest offers!
🎂 Birthday Discount (Always Available)
If someone in your group is celebrating their birthday on the day of your game, that guest plays for free!
- Applies only to the birthday guest, not the entire group.
- Book online for one less player and write “Birthday” in the NOTE section at checkout.
- After booking, call the store to confirm so our staff can reserve the free spot for the birthday guest.
Q: How many themes do you have?
A: We offer a variety of escape room themes across all our locations — each with its own unique style and storyline, suitable for different age groups.
To explore all our themes, please visit our Theme Page.